Dear IT Pro,

For our readers in the US - take a few minutes to avoid your Thanksgiving guests and catch up with the latest tech news. You're welcome :)

• New Year's resolution: become a monitoring expert

• How an IT service provider relies on PRTG for high-performance monitoring

New Year's resolution: become a monitoring expert

Is it too early to start talking about 2024? Well, considering we only have 38 days left in 2023, the answer is "no". Jasmin, our training guru, gives the rundown of what Paessler PRTG training courses are available to you in 2024: from monitoring basics all the way through to how to monitor with Paessler PRTG Enterprise Monitor, there is something for all levels of knowledge. Getting fitter Eating better Becoming a monitoring expert sounds like a New Year's resolution that's actually achievable! 

How an IT service provider relies on PRTG for high-performance monitoring

Infrastructure monitoring is at the core of any IT service provider's core activities: they either need to provide monitoring services to their customers, or they need to monitor infrastructure on their customers' behalf. Here's a case study about how an Italian service provider, F.T.P., relies on Paessler PRTG monitoring software as part of their service offering for SMEs - including 360 degree monitoring in Operational Technology environments.

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And with that I'll leave you to your Black Friday joy/pain. Whichever one it is, have a good one.

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