E-commerce entrepreneur Julie Wainwright rose from the ashes of a dot-com bubble failure (she was CEO of Pets.com when it collapsed in 2000) and founded The RealReal in 2011, an online and brick-and-mortar store that authenticates and resells used luxury fashion. Sustainability wasn’t part of The RealReal’s mission at the get-go. But it has since become such a priority that Wainwright traveled to Washington last week to encourage Congress to enact tax credits for consumers who buy secondhand and slap tariffs on fast fashion imports. The timing is right. There’s urgency to address climate change, and the global fashion industry accounts for at least 4 percent of greenhouse gas emissions. Plus, the resale market is on the rise as customers look for more affordable and sustainable on-trend items. The secondhand market for clothing and accessories is valued at about $40 billion globally and could expand by 20 percent in the next five years. Even though the pandemic made a slight dent, The RealReal and its competitors – such as ThredUp, Poshmark and U.K.-based Depop – are rebounding. Wainwright said her company has more than 25 million members and she expects it to be profitable in 2024. This interview has been edited for length and clarity. How has founding The RealReal changed your views on sustainability? I started The RealReal because I love business and knew I wasn’t going to get a good job unless I started my own [after the failure of Pets.com]. So at first, it was all about finding the right idea that I could scale. I wanted to honor the brands and make people feel good about buying resale – that you can look gorgeous and it doesn’t have to be new. The sustainability aspect wasn’t illuminated for me until about two years into The RealReal. I went to a conference hosted by the Ellen MacArthur Foundation, and their whole platform is addressing plastic waste. I knew the composition of fabric was mostly plastics, but they weren’t even talking about fashion. So attending that one conference and realizing they were missing this, which meant we were missing it, too – a light bulb went on. That woke me up. Shockingly, there wasn’t much data to prove the positive impact of recirculating goods. There is no advantage for the fashion industry to tell everyone that the majority of what they manufacture ends up in the landfill or is getting burned, or that it takes 2,000 gallons of water to make one pair of jeans. So we started educating ourselves to understand the enormity of the problem.
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