Dear Practitioner, At Quicksilver Scientific, Inc. (“Quicksilver”), we are committed to you—the practitioner partners that help our company deliver products that help reduce your toxin burden and support optimal health. To protect our brands and the integrity of our authorized distribution channels in the United States, Quicksilver is implementing a U.S. Authorized Seller Program, effective April 1, 2024. You can view the policy here. Among other benefits, our Authorized Seller Program will ensure that sellers of Quicksilver products understand and take the steps necessary to ensure product quality and provide the excellent customer service that is integral to the reputation of our brands. In addition, our Authorized Seller Program will assist us in identifying and taking action against unauthorized sellers that are harming you and consumers through the sale of damaged, diverted, or otherwise poor-quality products. Your obligations under our new Authorized Seller Program are outlined in the Quicksilver Scientific, Inc. Brand Protection Policy for the United States, which is attached for your review. You are expected to comply with the Brand Protection Policy to be an “Authorized Reseller” of our products. The key features of the Brand Protection Policy are noted below: - Permissible Customers: Quicksilver is committed to maintaining the integrity of its authorized distribution channels and to stopping the diversion of our products to unauthorized sellers. To this end, you may sell Quicksilver products solely to end users and not to persons or entities who intend to resell Quicksilver products.
- Online Sales: You may sell Quicksilver products online through your own ecommerce website, provided that your website complies with our Quicksilver Scientific, Inc. Online Sales Guidelines. You may not sell Quicksilver products on any other website, including as a third-party seller on marketplace websites such as Amazon, eBay, or Walmart Marketplace, without prior written consent from Quicksilver. Our rules regarding online sales will be strictly enforced.
- Ensuring Product Quality and Customer Satisfaction: To ensure that the customers who purchase Quicksilver products have the best experience possible, the Brand Protection Policy outlines our expectations for the service you will provide to your customers. The Brand Protection Policy also describes certain steps you must take to maintain the quality of Quicksilver products until they reach end users.
Thank you for your careful attention to the Brand Protection Policy and for your continued support of Quicksilver and the Quicksilver Scientific, Quinton, QuintEssential, Golden Hour, and any other brands manufactured or sold by Quicksilver. If you have any questions regarding the Brand Protection Policy or Authorized Seller Program, please contact us at support@quicksilverscientific.com. Sincerely, Quicksilver Scientific, Inc.
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