A Holiday Note From Anna

From: RIFLE PAPER Co. - Saturday Dec 23,2023 03:11 pm

Wishing you a very Happy Christmas and New Year! This past year was an important one for me personally and here at Rifle Paper Co. I welcomed my 5th baby, a girl, in early October and we are all in love with her. Our house is full of three energetic boys and two sweet little girls. We are celebrating the holidays as a family with popcorn movie nights, special time with grandparents, and making lots of memories together.

I’d like to take a moment to acknowledge the challenges we have faced shipping orders this holiday season. We know it has been an unacceptable experience for many of you. My husband Nathan and I founded this company with customer experience at its core, and it continues to be one of our most important brand values. Please know that behind the scenes we have been doing everything possible to make necessary changes, including developing new processes, systems, and bringing in experts. Though we have grown so much since the early days, we are still a small Florida-based team. Our customer care team works directly behind our retail store and are doing everything they can to make sure everyone is taken care of. I, and our entire team, look forward to kicking off the new year by turning over a new leaf and resetting expectations in the best way possible.

We cannot wait to share everything 2024 has in store for you. Keep an eye out for a limited-edition home collection (did someone say lighting?), a brand-new home partnership, a fun summer collaboration, and lots of delightful seasonal and stationery products launching throughout the year.

Thank you so much for supporting us and what we create. Nothing makes me happier than having the opportunity to work with such a talented team of people working so hard to bring beauty to the everyday.

Warmly,