Have questions?!
We’re dishing out all of the dreamy details below!
When is pre-order available?
Pre-orders begin tomorrow Tuesday, February 6th at 12 PM EST. Pre-orders will be available for 24 hours or until availability lasts. If you're not seeing your size in a specific item, the item has sold out. All pre-orders will end on Wednesday, February 7th at 11:59 AM EST.
Where is pre-order available?
Pre-order will be available on rollerrabbit.com and loveshackfancy.com.
So, how does pre-order work?
All pre-order sales are final. Once you place your order, we'll place the order with our factories! From there, our team will begin making your pieces just for you in the sizes you've requested. We'll ship the pieces later this year when they've gone through our entire production process - from printing, to cutting and sewing, to shipping the product right to your doorstep.
Is inventory unlimited?
Inventory is limited. While we're hoping to have pre-order open for 24 hours, we'll be turning it off as soon as we hit capacity - plan your buy now so that you're ready to order when we go live at 12pm ET!
When will my order arrive?
Orders placed 2/6 - 2/7 are expected to ship by September 30. We work with small family-owned factories and special cool-hand feel fabrics. It takes us time to procure the finest materials and go through our exacting production process. Our pieces are made with real love and dedication - we thank you for supporting this time-honored process.
When is payment for my order collected?
Payments for all orders will be collected upon pre-order. All sales are final. There will be no cancellations, returns, or exchanges.
Can I return the items?
All sales are final. We do not offer refunds or exchanges as these items are being made specifically for you.
