| To Our SwimOutlet Community,
This holiday season, shipping carriers are forecasting record demand for home delivery services. In addition, global challenges in the supply chain are creating certain product shortages that are industry-wide and beyond our control. To continue meeting your expectations, we encourage you to start your holiday shopping earlier than ‘normal’ to avoid potential shipping delays or unforeseen inventory challenges.
Here are some things to look out for this season while shopping at SwimOutlet:
- SwimOutlet+ Members: 5% Store Credit Increased to 10% Store Credit on Purchases: For a limited time we are upgrading our SwimOutlet+ Membership Program so that members receive 10% store credit on purchases! We noticed you are not yet a SwimOutlet+ Member. We encourage you to sign up today, shop early, and take advantage of our double rewards promotion.
In addition, members will get 50% off on gift wrapping throughout the holidays, and we will continue to provide special member-only pricing, and free 1-2 day shipping on orders over $99.
- Finding the Brands You Love: We are working with our top brands to increase our inventory position early this season to ensure the best selection of gear and apparel is available when you need it most.
- Shipping Expectations: We ship all orders placed by 6pm EST Monday - Friday, the same day. Our shipping carriers have notified us that they are anticipating longer than normal delays this holiday season. As a reminder, we recommend shopping early to alleviate undue stress caused by shipping delays from our partners
Don't forget our customer service team is here for you 24/7 to ensure that your product and policy questions are answered whenever you have them! We are working hard to ensure you are covered this holiday season, which is why we feel it is essential to remain transparent about any anticipated changes to holiday shopping this season. Happy Holidays and see you on the deck! Best, Jaime Benes, VP Customer Service |
